Privacy Policy

Effective Date: July 1, 2026

DeOliveira Insurance Service Inc. respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and protect your information, including information collected through our SMS messaging program.


1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Insurance-related information
  • Information submitted through website forms, applications, phone calls, emails, or other communications
  • SMS consent records and messaging preferences
  • Information related to messages sent to or received from you


2. How We Use Your Information

We may use your information to:

  • Respond to inquiries and provide customer support
  • Provide insurance-related services, quotes, account updates, and policy information
  • Schedule or confirm appointments
  • Send reminders, service notifications, account updates, and other customer service messages
  • Send SMS messages when you have provided consent
  • Maintain business records and comply with legal or regulatory requirements
  • Improve our website, services, and customer communications


3. SMS Messaging

When you provide your phone number and consent to receive SMS messages from DeOliveira Insurance Services Inc., we may send you messages related to:

  • Appointment confirmations and reminders
  • Insurance quote or application updates
  • Policy or account notifications
  • Customer service communications
  • Requests for additional information
  • Other messages directly related to the services you requested


Message frequency varies depending on your interactions with us. Message and data rates may apply.


You may opt out of SMS messages at any time by replying STOP. You may reply HELP for assistance or contact us using the information listed below.


Consent to receive SMS messages is not a condition of purchasing any product or service.


4. No Sale or Sharing of Phone Data

We do not sell, rent, or share phone numbers, SMS consent records, or messaging data with third parties for their marketing or promotional purposes.


We may share limited information with service providers that help us operate our SMS messaging program, website, or business systems. These providers may only use the information to perform services on our behalf and are required to protect it.


Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors providing support services, such as customer service or messaging platform services, is permitted only when necessary to provide those services.


5. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.


Customer information may be stored in secure business systems, insurance management systems, email platforms, website systems, and communication platforms. Access is limited to authorized personnel and service providers who need the information to perform legitimate business functions.


No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.


6. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide requested services
  • Maintain business and insurance records
  • Comply with legal, regulatory, contractual, or reporting obligations
  • Resolve disputes
  • Enforce agreements


Retention periods may vary depending on the type of information and applicable requirements.


7. Your Privacy Choices and Data Deletion Requests

You may contact us to:

  • Request access to the personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw SMS consent
  • Ask questions about how your information is used


Some information may need to be retained when required by law, insurance regulations, contractual obligations, fraud prevention requirements, or legitimate business record keeping needs.


To submit a privacy or deletion request, contact us at:

DeOliveira Insurance Services Inc.
800 Falmouth Rd, Unit 105-C
Mashpee, MA 02649
Email: info@deoliveirainsurance.com
Phone: (508) 477-3023


8. Cookies and Website Information

Our website may use cookies or similar technologies to support website functionality, understand website usage, and improve the user experience.

You may adjust your browser settings to refuse certain cookies. Some website features may not function properly if cookies are disabled.


9. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing personal information.


10. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through our website or SMS messaging program.


11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Your continued use of our website or services after changes are posted indicates your acknowledgment of the updated policy.


12. Contact Us

For questions about this Privacy Policy or our privacy practices, contact:

DeOliveira Insurance Services Inc.
800 Falmouth Rd, Unit 105-C
Mashpee, MA 02649
Email: info@deoliveirainsurance.com
Phone: (508) 477-3023
Website: https://www.deoliveirainsurance.com