Terms & Conditions

Effective Date: July 1, 2026

These Terms & Conditions govern your use of the DeOliveira Insurance Services Inc. website, services, and SMS messaging program. By using our website, requesting services, or opting in to receive SMS messages, you agree to these Terms & Conditions.


1. Business Information

DeOliveira Insurance Services Inc. provides insurance-related information, customer support, quote assistance, policy servicing, appointment coordination, and related services.

Contact Information:
DeOliveira Insurance Services Inc.
800 Falmouth Rd, Unit 105-C
Mashpee, MA 02649
Email: info@deoliveirainsurance.com
Phone: (508) 477-3023
Website: https://www.deoliveirainsurance.com


2. Website Use

You agree to use our website and services only for lawful purposes. You may not:

  • Attempt to gain unauthorized access to our website, systems, or customer information
  • Interfere with the operation or security of the website
  • Submit false, misleading, or fraudulent information
  • Use website content without authorization
  • Use our services in a manner that violates applicable laws or regulations


3. Insurance Information

Information provided through our website, email, phone, or SMS is for general informational and service-related purposes.

Submitting a form, requesting a quote, or communicating with us does not automatically create insurance coverage. Coverage is subject to the terms, conditions, exclusions, underwriting requirements, payment requirements, and approval of the applicable insurance carrier.

Insurance coverage is not effective until it has been confirmed through appropriate policy documentation or other written confirmation from the authorized insurance carrier or representative.


4. SMS Messaging Program

By providing your phone number and opting in to receive SMS messages, you agree to receive text messages from DeOliveira Insurance Services Inc.


Messages may include:

  • Appointment confirmations and reminders
  • Insurance quote or application updates
  • Policy and account notifications
  • Customer service messages
  • Requests for documents or additional information
  • Responses to your questions
  • Other messages related to the insurance services you requested


Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Consent to receive SMS messages is not a condition of purchasing any product or service.


5. Opting Out of SMS Messages

You may unsubscribe from SMS messages at any time by replying STOP to any message.

After you reply STOP, you may receive one final confirmation message stating that you have been unsubscribed. You will no longer receive SMS messages unless you provide consent again.

To receive assistance, reply HELP or contact us at:

Email: info@deoliveirainsurance.com
Phone: (508) 477-3023


6. SMS Eligibility and Phone Number Responsibility

By enrolling in our SMS messaging program, you confirm that:

  • You are the owner or authorized user of the phone number provided
  • You are authorized to receive messages at that number
  • The information you provide is accurate and current

You agree to notify us if your phone number changes or if you are no longer the authorized user of the number.


7. Supported Carriers and Availability

SMS delivery is subject to your wireless carrier’s network availability and service limitations. Message delivery may be delayed or unavailable due to circumstances outside our control, including carrier outages, network issues, device settings, or technical problems.


DeOliveira Insurance Services Inc. and participating carriers are not responsible for delayed, failed, or undelivered messages.


8. Privacy

Your use of our website and SMS messaging program is also governed by our Privacy Policy.


We do not sell phone numbers, SMS consent records, or messaging data to third parties. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.


9. Intellectual Property

The website and its content, including text, graphics, logos, branding, images, and design elements, are owned by or licensed to DeOliveira Insurance Services Inc. and are protected by applicable intellectual property laws.


You may not reproduce, distribute, modify, republish, or commercially use website content without prior written permission.


10. Third-Party Services and Links

Our website may contain links to third-party websites, insurance carriers, service providers, or external platforms. We are not responsible for the content, availability, privacy practices, security, or terms of third-party services.

Your use of third-party services is subject to their separate policies and terms.


11. Disclaimer of Warranties

Our website and services are provided on an “as available” and “as is” basis to the extent permitted by law.

We make no guarantee that:

  • The website will always be available or error-free
  • Information will always be complete or current
  • SMS messages will always be delivered without delay
  • A quote request will result in coverage or approval
  • A specific insurance product, rate, or policy will be available


12. Limitation of Liability

To the extent permitted by law, DeOliveira Insurance Services Inc. will not be liable for indirect, incidental, special, consequential, or punitive damages arising from:

  • Your use of or inability to use the website
  • Reliance on general website information
  • Delayed or undelivered SMS messages
  • Unauthorized access caused by circumstances beyond our reasonable control
  • Third-party websites, services, or insurance carrier decisions


Nothing in these Terms & Conditions limits liability where doing so would be prohibited by law.


13. Changes to These Terms

We may update these Terms & Conditions periodically. Changes will be posted on this page with an updated effective date.

Your continued use of our website, services, or SMS program after updated terms are posted indicates your acceptance of the revised terms.


14. Governing Law

These Terms & Conditions are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict-of-law principles.


15. Contact Us

For questions about these Terms & Conditions or our SMS messaging program, contact:

DeOliveira Insurance Services Inc.
800 Falmouth Rd, Unit 105-C
Mashpee, MA 02649
Email: info@deoliveirainsurance.com
Phone: (508) 477-3023
Website: https://www.deoliveirainsurance.com